Service Packages
Service packages that meet your needs
Predictable, flat-rate IT for Coachella Valley businesses — pick the level of protection and management that fits, and we'll tailor it from there.
Omega Protect
Essential Cybersecurity Protection
Get startedWhat's included:
- EDR/MDR Cybersecurity Protection
- Data Backup
- Antivirus
- Email Security & Spam Filtering
- Network Management & Security
- Quarterly Vulnerability Scans
- Password Management
- Optional: Unified Communication Platform/VoIP $30 per user/month
Omega Manage
Proactive IT Management & Support Services
Get startedWhat's included:
- Remote Monitoring & Management
- Help Desk Support (8x5x5)
- Office 365 Management
- Core Application Management
- Documentation Management
- Strategic IT Planning & Management
- Microsoft Office 365 Business Standard
- Optional: Unified Communication Platform/VoIP $30 per user/month
Omega Complete
Comprehensive IT Management & Security
Get startedWhat's included:
- EDR/MDR Cybersecurity Protection
- Data Backup
- Antivirus
- Email Security & Spam Filtering
- Network Management & Security
- Quarterly Vulnerability Scans
- Password Management
- Remote Monitoring & Management
- Help Desk Support (8x5x5)
- Onsite Support Hours (4 per month)
- Office 365 Management
- Core Application Management
- Documentation Management
- Strategic IT Planning & Management
- Microsoft Office 365 Business Standard
- Optional: Unified Communication Platform/VoIP $30 per user/month
Have questions? We have answers
What are Managed IT Services?
Managed IT Services involve proactively managing and monitoring your IT systems to ensure they run efficiently. This includes 24/7 support, issue prevention, and minimizing downtime, so you can focus on your core business.
What is Help Desk & End-User Support?
We offer on-demand IT support to troubleshoot issues, resolve user problems, and provide training. Our team ensures your employees can work without disruptions caused by tech challenges.
Do you offer VoIP & Unified Communication Solutions?
Yes, we provide modern VoIP solutions that improve call quality, reduce costs, and integrate seamlessly with collaboration tools, making communication more efficient for your team.
What is Vendor Management Services?
We manage relationships with your IT vendors, ensuring you get the best value. This includes contract negotiation, performance monitoring, and coordination to simplify vendor interactions.
Can you assist with ERP Implementation?
Yes, we provide customized ERP solutions to streamline your business processes. We handle everything from selecting the right system to integrating it with your current operations and training your team.
How do you handle Compliance Management & Auditing?
We help businesses meet regulatory requirements by implementing compliance frameworks, conducting audits, and providing tools for efficient reporting. This reduces the risk of penalties and ensures you stay compliant.
Ready to take IT off your plate?
Talk with a local team that answers the phone. We support businesses across the Coachella Valley from our home base in Palm Springs.