Services We Perform

 

We are an onsite service; we come to your location, work on, and test the computer in the environment it's typically used in. Many computer solutions are discovered because of the native environment, not in the computer itself. We take the hassle from you - no crawling under desks to unplug & retrieve cables, no putting it in your car and driving to our office. We save you time and money by coming to you, diagnosing and fixing problems in your home or office. Most service calls are performed same day. On rare instances, computers service might require a technician to take a computer to our office for repair, but it will be returned and made operational at your location before we leave.

Our technicians work on the following items: Desktop Computers, Laptops, Notebooks, Netbooks, Tablets, Smart Phones, Servers, and more!

We are trained in every desktop, tablet, and server version of Windows: 3.1, 3.11, 95, NT, 98, ME, 2000, XP, Server 2003, Vista, Server 2008, 7, Server 2011, Server 2012, and the newest version, Windows 8.

Our team is also skilled in every common desktop application and some uncommon ones as well. We have learned the fundamentals of how software works and can work with nearly every piece of software out there including installing & setting up as well as diagnosing & repairing.

Below is a list of some of the services we provide. If you are in need of computer service and don't see what you need performed, don't hesitate to ask, we probably do it!

Repair Services

BSOD (Blue Screen of Death)
These blue screens can seem like a big pain, but they are actually quite helpful. When Windows detects an error on the computer, it displays a blue screen with white writing. Most of the information on the screen is general information for the user, but the page usually contains 1 line that gives an error code. Our technicians can look up this error code and help pinpoint the problem in the computer, and then work on fixing it. A computer might display a blue screen from time to time on a computer that doesn't need repair. The information on the screen will also explain, if this is a first time, then will try rebooting the computer. Computers need to be rebooted from time to time; a computer may display a blue screen that a reboot can fix. We always recommend, reboot first and see if the problem is fixed, if not, then call us.
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Clean-ups/Tune-ups
Computers get dirty; physically the internal guts get dirty, and also the operating system (Windows) gets dirty. Our technicians can physically open up the computer and clean it out, and also they can go through the operating system and clean out the "stuff" that builds up and slows your computer down.
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Crashes
Computers crash from time to time, many times with a blue screen, but not always. They are a result of hardware or software failure. Our technicians have the tools necessary to diagnose what's causing the crash and repair it.
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Diagnostics/Troubleshooting
Our technicians can troubleshoot and diagnose any problem on any computer; we have the proper tools for any job.
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Hard Drive Failure
Hard drive failure can be disastrous on many levels. It's very uncommon for a hard drive to work one minute and not the next. Most hard drives will begin showing signs before complete failure. Some of these signs may include: operating system errors, disk read errors, clicking noises, spin up and down sounds, delayed access when attempting to retrieve a file, and various other symptoms. Hard drives should be tested from time to time with diagnostic utilities from the manufacturer to warn of drive health. These utilities can be downloaded from the manufacturer website for free. We can diagnose a failing hard drive and replace it before data loss. In case of data loss from an extreme case, we have access to data recovery centers that promise 100% recovery.
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Malware/Viruses
In the early ages of the internet, we had basic viruses and trojan horses. Today's internet has expanded infections to brand new levels never anticipated before. Many infections are not dangerous like the viruses and trojans of the 90's, but still prove to be a threat to productivity. We have some great utilities that can clean most computers. Infections should be dealt with immediately. Long exposures can cause major damage to an operating system and there's no recovery; we are forced to perform re-formats at that point. Data loss is almost never an issue with infections anymore; we can recover most all data. Having proper protection will help eliminate the threat of being attacked. Ask us how we can further protect that computer or laptop.
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Operating System (Windows) Reformat
As computers age, they have a long history of programs being installed & uninstalled, lots of data being added and deleted, the system registry gets cluttered, and computers start to slow down. Reformats are a great way to speed up a computer to near factory conditions. Reformats might also be referred to as system recovery or factory restore. In a nutshell, the data from the system is backed up, settings are noted, and the system is wiped clean of everything. We lay a new partition down, and begin a fresh install of Windows, re-install the programs and copy data back into place. When the process is completed, the computer feels brand new, fresh and clean, and performs much faster.
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Slowness/Speed Enhancements
Computer slowness can be caused by a variety of circumstances from faulty or failing hardware, to operating system buildup, too many programs running, and other options. Our technicians can take a look at a computer and diagnose the purpose of the slowness and usually make a dramatic different by adjusting some software and operating system settings. Adding memory is also a great way to help speed up the computer. In rare cases, a system reformat is a necessary option.
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Software Errors
The software on computers is the reason we have them, they allow us to perform the work we are to accomplish. From time to time, software can become corrupt, start generating errors, or altogether fail. Our technicians can examine the software and make a determination what it will take to fix it, and perform that action to get the computer working to its fullest.
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System Optimization
Our system optimization process detects and corrects common issues that have a negative performance impact to your system, including: unnecessary or unused programs installed/loading at start-up, file system integrity problems, build-up of temporary/junk files, virus/spyware/adware infections, system registry clutter, file fragmentation, unnecessary or unused web browser add-ons, and more.
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Networking Services

Cable Running
The most robust form of networking and fastest way to connect to a server or the internet is to use ethernet & fiber optic cables to connect computers to a network. Our team of installers have the ability to run cable in the ceilings & walls, hidden from general view to each computer, printer, server, etc., that needs connection.
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Cloud Computing
Cloud computing services present a flexible, cost effective and secure solution to your IT needs by enabling you to store and access company data in “the cloud”. By moving your company files, data, applications and emails to a Data Center, you remove the need to purchase and maintain expensive on-site servers by essentially renting server space in the data center. Without any reduction in services to the end-user or business, cloud computing also offers a more flexible approach to IT, enabling staff to access everything they need to work remotely, no matter where they are on the globe. By working closely with Microsoft, OMEGA Computer Consulting can offer a complete online solution via Microsoft Office 365 (previously known as Microsoft BPOS) to enable employees to share data and real-time communication via “the cloud”. What’s more, the entire process is managed and supported by our team of highly trained engineers, giving you peace of mind that your company data is secure and accessible 24 hours a day.
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E-mail
Email has changed our lives dramatically as we have instant electronic written communication worldwide. It is accessible on a huge variety of devices. We can simplify your life with the ability to manage your email across your desktop, laptop, tablet, phone and more. Get access to your email on the go and never lose a message.
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Firewall/Network Security
Your network, server, computers, and other devices contain your important data and information and is available to anyone on the internet without the proper security. Our team knows what it means to secure your wired and wireless networks and protect your data with the right firewall for your personal needs.
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High Speed Internet
Fast internet connectivity is important to maintain communication with the outside world. Our team is familiar with the different internet services available for you. Let us help you choose the right high speed internet package for your needs.
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Servers
Servers are the backbone for many small & medium businesses. They contain data in one central system, allow & deny access to different services, manage, internet, email, and more. A network of computers without a proper server is losing valuable time & security.
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Wired Networking
While most networks in the home are wireless, businesses require more robust connections and typically use a wired solution to connect each computer to the internet & their server. Ethernet & fiber optic cables offer a much stronger & faster connection than wireless and can be installed in the walls & ceiling for a clean look.
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Wireless Networking
Wireless networking is a great tool to easily provide internet to multiple devices in controlled areas without the hassle of cables. Different types of wireless networking devices are available. The most common is a wireless router that broadcasts a signal in a 360 degree circle to anyone within range with or without a security key. A second type of wireless networking is point-to-point where a very strong signal is aimed at another antenna and they typically are used to bridge 2 buildings together to join the networks.
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Other Services

Apple/Android/Chrome Products
A PC only home or business is not the case any longer. Today's technology consists of iPhones, iPads, MacBooks, Android tablets & phones, Chrome laptops, and more. These devices can provide some difficulty in adapting to your existing network to share services, but offer functionality that we never thought possible before.
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Commercial Printing
Please visit our sister company, Apolytos Design to view information on commercial printing.
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Custom Built Computers, Laptops, & Servers
There are a variety of off-the-shelf computers that will fit many user needs, however many users require custom built systems that have more performance power. We will examine your usage and build a system that meets & exceeds your needs.
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Data Backup
Data backup is very critical. Hard drives will fail from time to time as they contain many moving parts and when they do, the data is usually lost or corrupt and it can be very time consuming & expensive to extract the data. There are many data backup solutions that provide physical backups daily, weekly, or immediate. Available media is tape, cd, dvd, external hard drive, removable hard drives, offsite backup, cloud backup, and more.
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Data Transfer
Moving data from one computer to another can be a daunting task. Our technicians take the hassle away from you and can move all of your important information to your new devices, many times even if the previous device has failed.
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Graphic Design
Please visit our sister company, Apolytos Design to view information on graphic design.
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New Computer Setup and Configuration
Confused about how to connect all of those cables to your new devices? Let our technicians take the headache away from you and simplify your life.
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Printers
Printers come in a variety of sizes & perform a variety of functions. There's black & white, color, ink, toner, large format, etc. Our technicians can assess your needs, help you choose the proper printer for your needs, and install it to your computer or network.
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Remote Access
The need to access your data away from the office is a growing need. Let our technicians connect you to your office from anywhere in the world with a variety of remote access solutions.
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Upgrades
Computers sometimes need more memory, larger hard drives, better video cards, etc. Let our technicians increase the performance of your system today.
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Websites
Please visit our sister company, Apolytos Design to view information on Website development & design.
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Services We Perform